Medical Billing Specialist — Mental Health Practice | Full-Time Remote

About Regulate Yours
Regulate Yours is a growing outpatient mental health practice focused on creating accessible, compassionate care while maintaining strong operational systems that support both clinicians and clients.

We believe billing is more than numbers — it is part of the client experience. We are looking for a Medical Billing Specialist who values clear communication, empathy, and accuracy, and who wants to play a meaningful role in supporting a mental health practice.

Position Overview
The Medical Billing Specialist will manage insurance billing operations, client financial workflows, and claims follow-up to ensure accurate and timely reimbursement.

This role includes client interaction and requires professionalism, compassion, and strong communication skills.

This position reports directly to the Chief Operations and Finance Officer.

Schedule & Work Environment

• Full-Time W2 Position

• Hybrid/Remote/Work From Home/Possibly 1 day in person

• Monday – Friday

• 9:00 AM – 5:00 PM

Responsibilities

Insurance Billing & Revenue Cycle Management

• Submit and manage insurance claims for mental health services

• Verify insurance eligibility and benefits

• Review EOBs and post payments accurately

• Investigate denied or rejected claims

• Contact insurance companies to resolve billing issues

• Re-submit corrected claims

• Maintain accounts receivable tracking and follow-up

Client Financial Management

• Process client payments including co-pays, deductibles, and co-insurance

• Ensure accurate payment tracking

• Maintain valid credit cards on file

• Communicate financial responsibility clearly to clients

• Follow up on outstanding balances professionally

Administrative Billing Support

• Process insurance paperwork for new clients

• Support intake financial workflows

• Maintain accurate documentation in the EHR system

Qualifications (Preferred but not required):

• 1+ year medical billing experience

• Behavioral health billing experience preferred

• Knowledge of insurance billing terminology

• Strong attention to detail

• Excellent communication skills

• Ability to work independently

Compliance Expectations

• Maintain strict HIPAA compliance

• Protect client confidentiality

• Provide respectful, compassionate client communication

Compensation & Benefits:
Compensation: $58,000 - $62,000 per year
PTO
Health Insurance (medical, vision, dental)